Privacy Policy

Privacy Policy

Effective Date: 12/12/24

At Bardhaman World Cable & Broadband Pvt. Ltd., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, contact number, email address, and identification details required for subscription and service.
• Billing Information: Payment details, billing address, and transaction history.
• Technical Information: IP address, device details, and usage data for troubleshooting and service improvement.
• Communication Records: Details of your interactions with our customer support, including emails, calls, and chat logs.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our cable and broadband services.
• To process payments and issue bills.
• To improve our services through feedback and usage analysis.
• To send important updates, promotional offers, and service notifications.
• To comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• With service providers or partners assisting us in delivering our services (e.g., installation or maintenance).
• With legal or regulatory authorities, as required by law.
• In case of a merger, acquisition, or transfer of assets, where customer data may be part of the transaction.

4. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure access protocols.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Withdraw consent for marketing communications.
• Request deletion of your data, subject to legal and service requirements.

6. Cookies and Tracking

Our website and mobile applications may use cookies to improve user experience. Cookies help us understand usage patterns and provide personalized services. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will include the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information,

please contact us:

Address: Bardhaman World Cable & Broadband Pvt. Ltd.
Bidhanpaltr Rupdaha. Krishnaoar ll. DlST.-Nadia. State- WB, lNDlA
Phone: +919153141733
Email: info@bwcb.in