Effective Date: 12/12/24
Welcome to Bardhaman World Cable & Broadband Pvt. Ltd. By subscribing to our services, you agree to comply with the following terms and conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing or using our cable and broadband services, you agree to abide by these Terms and Conditions, along with any additional policies and guidelines we may introduce from time to time.
2. Services Provided
We provide digital cable TV and broadband internet services. The availability of services may vary depending on your location, technical feasibility, and network infrastructure.
3. User Responsibilities
- You agree to use our services for lawful purposes only.
- You are responsible for maintaining the security of your account credentials and devices.
- Unauthorized sharing, redistribution, or resale of our services is strictly prohibited.
4. Service Installation and Maintenance
- We will install the required equipment to deliver our services. The ownership of this equipment remains with Bardhaman World Cable & Broadband Pvt. Ltd.
- Customers are responsible for ensuring that their devices meet the necessary technical requirements to use our services.
5. Payment and Billing
- Subscribers must pay all charges as per the selected plan on or before the due date.
- Non-payment may result in suspension or termination of services.
- Any applicable taxes or additional charges will be specified in your bill.
6. Service Interruptions
- While we strive to ensure uninterrupted service, occasional disruptions may occur due to maintenance, upgrades, or unforeseen circumstances.
- Bardhaman World Cable & Broadband Pvt. Ltd. is not liable for service interruptions caused by factors beyond our control, including natural disasters or third-party issues.
7. Fair Usage Policy
Our broadband plans may be subject to a Fair Usage Policy (FUP) to ensure equitable access for all users. We reserve the right to limit speeds or take corrective action if usage exceeds the defined limits.
8. Termination of Services
- Either party may terminate the service by providing prior notice.
- We reserve the right to terminate or suspend your service without notice in cases of non-compliance with these Terms or misuse of the service.
9. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined in the policy.
10. Limitation of Liability
Bardhaman World Cable & Broadband Pvt. Ltd. is not liable for any direct, indirect, or consequential damages arising from:
- The use or inability to use our services.
- Loss of data or unauthorized access to your account.
11. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bardhaman.
12. Amendments
We reserve the right to amend these Terms and Conditions at any time. Any changes will be communicated to subscribers and updated on our website.
13. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us:
Bardhaman World Cable & Broadband Pvt. Ltd.
Bidhanpaltr Rupdaha. Krishnaoar ll. DlST.-Nadia. State- WB, lNDlA
Phone: +919153141733
Email: info@bwcb.in